Returns & Refunds Policy

Due to the perishable nature of our craft beer and food products, we cannot accept returns on consumables, but we are committed to resolving any issues with damaged or incorrect shipments. Please contact us within 48 hours of delivery to initiate a quality claim or request a replacement.

1

Contact Support

Email our support team with your order number and a brief explanation of the issue regarding your beverage or merchandise order.

2

Provide Documentation

Attach clear photos of the shipping box, product labels, and any visible damage or defects to help us process your claim quickly.

3

Review Process

Our team will review your request within 2 business days to determine if a refund, store credit, or replacement is appropriate.

4

Resolution

Once approved, replacements will be shipped immediately, or a refund will be issued to your original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing